PayPal Venmo

Frequently Asked Questions

Ordering

All MyproteinX stock depends upon availability. We want you to be able to order and receive the products you love effortlessly, so we'll always aim to let you know if an item is out of stock.

Now and again there can be an unexpected delay, if so we'll get in touch to let you know.

Yes! We hope to continue our product line. Check out our site regularly, or sign up for our newsletter to receive updates.

We'll send you an email as soon as it's on the way! Or simply check your account to track it.

Plus, we ship all items separately, making sure you get what you need as quickly as possible.

Shipping/Returns

All products must be returned in unused condition in their original packaging within 30 days of receiving the order. 

MyproteinX ships with a variety of carriers to deliver you the fastest service at the lowest price. Our carriers are as follows:UPS Ground - These are the brown trucks you know and love.UPS SurePost - Delivered by UPS Courrier OR local post office (USPS)USPS - The United States Postal Service

Our orders are shipped from the United States and such costs are an unfortunate possibility when a product is imported from another country. We currently ship via DDU (delivery and duties UNPAID). This means your package is usually delivered by local mail carrier at the final destination. Your mail carrier may or may not charge duties and taxes. We do not collect taxes and duties during checkout and therefore you are responsible for paying these if you are required. Eznatural does not cover or reimburse these costs.

You can get your tracking number via the shipping email confirmation that is sent out when your order is shipped. If you do not see your email, we advise checking your junk or spam folder.

Search our shop